Heating and cooling equipment is an investment that you expect will serve you for many years. A survey conducted by Contracting Business Magazine found, by far, the most critical factor that consumers considered when purchasing heating and cooling equipment was choosing a reputable contractor. A reputable contractor will do the following:
Perform an on-site inspection of the job you want done and perform a heat-load analysis to properly assess your equipment needs,- Look for any building code issues and make you aware of any changes that need to be made,
- Provide a detailed bid in a timely manner specifying brand name, model number, and energy ratings,
- Demonstrate to you that they are licensed and insured,
- Provide 24 hour emergency service and have a large parts inventory,
- Have several years of experience as a business in your community—a company that will still be in business if you have future service needs,
- Provide you with a written contract outlining the work to be performed, time of installation, and payment terms,
- Complete and submit the warranty information on your behalf— at no extra charge.