Heating and cooling equipment is an investment that you expect will serve you for many years. A survey conducted by Contracting Business magazine, found by far the most critical factor that consumers considered when purchasing heating and cooling equipment was choosing a reputable contractor. A reputable contractor will do the following:
Perform an on-site inspection of the job you want done and perform a heat-load analysis to properly size your equipment needs- Look for any building code issues and make you aware of any changes that need to be made
- Provide a detailed bid in a timely manner specifying brand name, model number and energy ratings
- Demonstrate to you that they are licensed and insured
- Provide 24 hour emergency service and a large parts inventory
- Have several years of experience as a business in your community—a company that will still be in business if you have future service needs
- Provide you with a written contract outlining the work to be performed, time of installation, and payment terms
- Complete and submit the warranty information on your behalf— at no extra charge